Terms of Service

1. Acceptance of Terms

By accessing, browsing, or using the American Institute of Mental Health website (the "Site") or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy, which is incorporated herein by reference.

If you do not agree to these Terms, you must not access or use our Site or services. We reserve the right to modify these Terms at any time, and your continued use of the Site or services after such modifications constitutes your acceptance of the updated Terms.

2. Description of Services

American Institute of Mental Health INC provides behavioral health services, with a primary focus on Applied Behavior Analysis (ABA) therapy for individuals with Autism Spectrum Disorder (ASD). Our services include, but are not limited to:

• Individualized ABA therapy programs developed and supervised by Board Certified Behavior Analysts (BCBAs)
• Behavioral assessments, functional behavior assessments (FBAs), and diagnostic evaluations
• Development and implementation of individualized treatment plans
• Direct therapy sessions conducted by Registered Behavior Technicians (RBTs)
• Parent and caregiver training programs
• Progress monitoring, data collection, and clinical reporting

Important: The information provided on our website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition or treatment plan.

3. Eligibility

By using our Site and services, you represent and warrant that:

• You are at least 18 years of age, or you are the parent or legal guardian of a minor for whom you are seeking services.
• You have the legal authority to enter into these Terms and to consent to services on behalf of the individual receiving care.
• All information you provide to us is truthful, accurate, and complete.
• You will promptly update any information that changes during the course of receiving services.

We reserve the right to refuse service, terminate accounts, or cancel appointments at our sole discretion if we determine that a user does not meet our eligibility requirements or has provided false or misleading information.

4. User Responsibilities

When using our website and services, you agree to:

• Use the Site and services only for lawful purposes and in accordance with these Terms.
• Provide accurate and complete information when submitting forms, scheduling appointments, or communicating with our team.
• Keep any login credentials, patient portal access, or account information confidential and secure.
• Notify us promptly of any unauthorized use of your account or any security breach.
• Attend scheduled appointments on time or provide at least 24 hours' notice for cancellations.
• Cooperate with our clinical team and follow recommended treatment protocols to the best of your ability.
• Treat our staff, therapists, and other clients with respect and dignity.

You agree not to:

• Use the Site to transmit harmful, threatening, abusive, or otherwise objectionable content.
• Attempt to gain unauthorized access to any portion of the Site, related systems, or networks.
• Use automated tools (bots, scrapers, crawlers) to access or collect data from the Site without our express written permission.
• Reproduce, distribute, or create derivative works from any content on the Site without our prior consent.

5. Intellectual Property

All content on the American Institute of Mental Health website — including but not limited to text, graphics, logos, images, photographs, videos, icons, software, and the overall design and layout — is the exclusive property of American Institute of Mental Health INC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

The AIMH name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of American Institute of Mental Health INC. You may not use such marks without our prior written permission.

You are granted a limited, non-exclusive, non-transferable license to access and view the content on this Site for your personal, non-commercial use only. Any other use, including reproduction, modification, distribution, republication, display, or transmission of the content without our express written consent is strictly prohibited.

6. Limitation of Liability

To the fullest extent permitted by applicable law:

• The Site and its content are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
• AIMH does not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
• In no event shall American Institute of Mental Health INC, its directors, officers, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the Site or services.
• Our total liability for any claim arising out of these Terms or your use of the Site shall not exceed the amount you paid to us, if any, during the twelve (12) months preceding the claim.

Clinical Disclaimer: While we strive to provide the highest quality ABA therapy and behavioral health services, treatment outcomes vary by individual. We do not guarantee specific therapeutic outcomes, and nothing on this Site should be interpreted as a promise or guarantee regarding the results of treatment.

7. HIPAA Notice

As a covered entity under the Health Insurance Portability and Accountability Act (HIPAA), American Institute of Mental Health INC is committed to protecting the privacy and security of your Protected Health Information (PHI).

By engaging our services, you acknowledge that:

• We will use and disclose your PHI in accordance with our Privacy Policy and our Notice of Privacy Practices.
• You have the right to request a copy of our Notice of Privacy Practices at any time.
• We are required to notify you in the event of a breach of unsecured PHI.
• We will obtain your written authorization before using or disclosing your PHI for purposes outside of treatment, payment, or healthcare operations, except as permitted or required by law.

Important: Our website contact forms, email communications, and general web browsing are not considered secure, HIPAA-compliant channels for transmitting PHI. Please do not submit sensitive medical information through our website contact forms. For secure communication of health information, please contact our office directly by phone.

8. Governing Law & Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms or your use of the Site or services shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to the personal jurisdiction of such courts.

Before pursuing formal legal action, you agree to first attempt to resolve any dispute informally by contacting us at the address or phone number listed in the Contact Information section below. We will make reasonable efforts to resolve disputes within thirty (30) days of receiving your written notice.

To the extent permitted by applicable law, you agree to waive any right to participate in a class action lawsuit or class-wide arbitration against American Institute of Mental Health INC.

9. Termination

We reserve the right to terminate or suspend your access to the Site and our services, without prior notice or liability, for any reason, including but not limited to:

• Violation of these Terms of Service
• Conduct that is harmful, threatening, or disruptive to our staff, other clients, or operations
• Provision of false, misleading, or fraudulent information
• Non-payment for services rendered
• Request by law enforcement or government agencies

Upon termination, your right to access the Site ceases immediately. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, warranty disclaimers, limitation of liability, and governing law. Termination of website access does not affect our obligations regarding the retention and protection of your medical records under HIPAA and applicable state law.

10. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at our sole discretion. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice (such as a prominent notice on our homepage or a notification to registered users). It is your responsibility to review these Terms periodically for changes. Your continued use of the Site or services following the posting of any changes to these Terms constitutes acceptance of those changes. If you do not agree with the revised Terms, you must discontinue your use of the Site and services.

11. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us: