Under the federal No Surprises Act, you have the right to receive a Good Faith Estimate explaining how much your care will cost if you are uninsured or if you have insurance but choose not to use it for a service (self-pay).
Your rights
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.
- You can ask us for a Good Faith Estimate before you schedule a service, or at any time.
- If you schedule a service, we provide the estimate in writing at least 1 business day in advance; if you schedule at least 10 business days ahead, at least 3 business days in advance.
- Make sure to save a copy of your Good Faith Estimate.
If your bill is higher than the estimate
If you receive a bill that is at least $400 more than your Good Faith Estimate, you may dispute the bill through the federal Patient-Provider Dispute Resolution process.
You must start the dispute within 120 calendar days of the date on your bill. An independent third party reviews the case and determines the appropriate amount. There is a small administrative fee to file.
Before disputing, please talk to us — most differences are billing questions we can resolve directly. Call (786) 652-6945 or email billing@americaninstituteofmentalhealth.com.
Request your Good Faith Estimate
Call (786) 652-6945, email billing@americaninstituteofmentalhealth.com, or use our contact form. We respond within one business day.
If you do have insurance: you may not need this. We verify your benefits for free and tell you your expected out-of-pocket before you start. Request free verification →
More information
For questions or more information about your right to a Good Faith Estimate, visit cms.gov/nosurprises or call 1-800-985-3059.