Effective date: August 1, 2026 · Version SMS-TERMS-V1-2026-08-01
1. Program name and brand
This SMS/MMS text messaging program ("the Program") is operated by American Institute of Mental Health Inc. ("we", "us"), an ABA therapy provider located at 15271 NW 60th Ave, Unit 104, Miami Lakes, FL 33014, United States. All Program messages are sent from our business number and clearly identify American Institute of Mental Health as the sender.
2. Types of messages and their purpose
By enrolling, you may receive text messages related to your relationship with American Institute of Mental Health Inc., which may include:
- Appointment reminders and scheduling updates
- Intake and registration updates
- Insurance or authorization updates
- Billing and administrative notices
- Requested documents or forms
- Office closures and service announcements
- Employee schedules and shift updates (staff only)
- Credentialing, training, and HR notices (staff only)
- Customer or employee support and other communications you request
We do not send marketing or promotional messages under this Program. Messages never include sensitive clinical details, Social Security numbers, or insurance member numbers.
3. Message frequency
Message frequency varies depending on your relationship with our organization, the services or communications you have requested, and your activity (for example, upcoming appointments or pending documents).
4. Fees
Message and data rates may apply. Any such charges are billed by and payable to your mobile carrier. We do not charge for Program messages.
5. Opting out (STOP)
You can cancel the Program at any time:
- Reply STOP to any message — you will receive one final message confirming you have been unsubscribed, and no further messages will be sent;
- Use our online cancellation page: americaninstituteofmentalhealth.com/sms-cancel;
- Contact us at +1 786-652-6945 or management@americaninstituteofmentalhealth.com.
To re-join, reply START or submit a new SMS Communication Consent Form.
6. Support (HELP)
For help, reply HELP to any message, visit americaninstituteofmentalhealth.com/support, email management@americaninstituteofmentalhealth.com, or call +1 786-652-6945.
7. Consent and privacy
Consent to receive text messages is not a condition of purchasing any goods or receiving healthcare services or employment. Mobile phone information will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details on the information we collect and how it is used. You may verify the status of a consent at any time at americaninstituteofmentalhealth.com/sms-verify.
8. General
Mobile carriers are not liable for delayed or undelivered messages. We may update these terms from time to time; the current version will always be available at this page. Continued participation in the Program after an update constitutes acceptance of the revised terms.